Dental e-referral system makes patient smile

John from Bridgend contacted us on social media to tell us how impressed he was with the new Dental E-Referral service.

He told us: “I had to be referred to a specialist dental centre to have a back tooth removed and thought I’d have to wait weeks before I heard anything. However, that wasn’t the case. I just had to wait a couple of days to make sure the referral had gone through, and I then was able to track my referral through a website and make contact with the specialist dental clinic.

“My dentist gave me the website URL and a special reference code. I entered that on the site and I could see straightaway which dentist I’d been referred to.  This is so much quicker than the dentist sending a referral letter and waiting for a reply.

“Within three days of seeing my own dentist I had an appointment booked to have the tooth out.  This is a marvellous service, easy and quick.  It really made me smile.”

“I have now had the tooth out and would like to say that the Cambria Specialist Dental Surgery in Swansea was excellent.

https://www.dental-referrals.nhs.wales/