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Secondary care

Blonde, smiling nurse in NHS Wales uniform standing in hospital corridor

We have a “Once for Wales” approach to support the 87 hospitals across Wales, providing common systems and a common interface.


Welsh Clinical Portal (WCP)

At the heart of digital transformation is the understanding that the more information available to the clinician, the more accurately they can diagnose the problem and make an informed decision about care. Clinicians in many Welsh hospitals have better access to this information through the Welsh Clinical Portal (WCP) - one application that provides access to patient information from many sources, creating a digital patient record.

Besides accessing the patient's letters and notes, health professionals across Wales can view test results electronically and view clinical documents no matter where the tests were taken, or the documents were generated.

On average, the WCP is accessed more than five hundred times every hour by doctors, consultants, nurses, midwives, therapists, lab staff, pharmacists, radiologists, clinical administrators - all searching for the most up-to-date and most accurate information about their patients.


Welsh Intensive Care Information System (WICIS)

The Welsh Intensive Care Information System (WICIS), a high-tech digital-monitoring system for seriously-ill people in intensive care units, is set to be introduced in 2022.

Patients in intensive care units suffer with severe or life-threatening illnesses and injuries, which require constant care, close supervision from life support equipment and medication.

The Welsh Intensive Care Information System will record vital life signs automatically, making real-time information available across a range of devices. It will form part of the patient’s digital patient record, improving and streamlining patient care while reducing duplication of information and the potential for error.  

At present staff at Wales’ 14 Intensive Care Units are still required to complete extensive paper charts to record vital life-signs. The new system will also coordinate with other healthcare systems – pathology, radiology, pharmacy, and more - allowing for more efficient communication and providing for clear audit trails. It will also link to the national data warehouse meaning that big data and deep learning techniques can be used to improve clinical practice.


Welsh Nursing Care Record (WNCR)

The Welsh Nursing Care Record (WNCR) transforms nursing documentation by standardising forms in a digital format. For the first time ever, nurses can complete assessments at a patient’s bedside on a  tablet, or other handheld device. This saves time, improves accuracy, and minimises duplication.

Data from the WNCR helps health and care organisations in Wales to improve patient outcomes and experiences. The new system enhances efficiency, value, and timeliness of care with the aim of improving patient safety and patient-centred care.

Patients and staff will be able to move across services in Wales using the single WNCR system, ensuring consistency and accuracy. When a patient is discharged from hospital, digital assessments taken by nurses involved in their care will be made available to the national, digital patient record, the Welsh Clinical Portal (WCP).  This means that the information will follow the patient wherever their care is provided in Wales.


All Wales hospital pharmacy system

A new all Wales hospital pharmacy system is being implemented in hospitals as part of a major plan to modernise pharmacy and prescribing.

The system offers a more efficient and consistent way of working across hospitals in Wales by linking medication dispensing and usage data by using nationally recognised standards. This allows for a more comprehensive, real-time view of information across Wales.

The system is designed to:

  • improve the accuracy of computerised dispensing and medicines stock management
  • provide better performance and reliability
  • provide more efficient medicines management
  • improve the clarity of recorded data, ensuring further compliance with national governance


Welsh Laboratory Information Management System (WLIMS)

The Welsh Laboratory Information Management System (WLIMS) is used by pathology staff for storing, recording and exchanging information such as blood test results.  


Cytology, microbiology, histology, and blood sciences pathology laboratories across Wales are linked via WLMS.  

Lab results are sent electronically from WLIMS to GP practices and accessible in hospitals directly through the Welsh Clinical Portal, providing added safety by reducing the number of duplicate tests and improving clinical governance.

The system also links to the machines used in labs that conduct the tests and analyse the samples.


Welsh Patient Administration System (WPAS)

The Welsh Patient Administration System (WPAS) holds patient ID details, outpatient appointments, letters, and notes.


Having a single WPAS means the same administrative patient information can be accessed in different hospital departments, so patients won't have to repeat their details several times throughout their medical journey.

WPAS records details of patients' hospital visit, including list management, medical records, inpatient treatment, outpatient appointments, and emergency visits.


Welsh Radiology Information System (WRIS)

The Welsh Radiology Information System (WRIS) performs functions such as patient scheduling and clinical reporting involving medical images such as x-rays, CT and MRI scans, and ultrasound. 

WRIS works in conjunction with the Picture Archiving and Communications System (PACS) to manage the storage, retrieval, distribution, and presentation of images, and allows the sharing of these images across Wales. 


Integration services

Our integration services enable data to pass accurately from one system to another.


National Intelligent Integrated Audit Solution

An intelligent auditing service that flags potential inappropriate access to patient records.



Last updated: September 2021