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Latest news

DHCW Service Desk takes third at SDI Awards

Service Desk: DHCW has reached 3rd place in the globally-recognised SDI Awards held 22nd March 2022, in Birmingham.


DHCW Service Desk shortlisted for globally-recognised award

Our Digital Health and Care Wales Service Desk team has been shortlisted in the Best Service Desk category in this year's Service Desk Institute (SDI) Awards.

National and local service desks merged

In line with the move to a special health authority, we have merged our Primary Care and NWIS Local Service Desk teams. The new merged team will be known as the DHCW Service desk.