The introduction of the new Welsh language standards, came into effect on 30 May 2019. The standards were created following a measure passed by Welsh Government in 2011 to ensure the Welsh and English languages are treated equally in Wales.
Introduction of the standards means that our organisation and all public bodies in Wales give equal prominence to the Welsh and English languages, as well as promoting and enabling the use of the Welsh language, making it easier for people to use in their day-to-day-life.
The standards aim to make it clear to organisations what their duties are in relation to the Welsh language and to Welsh speakers about the services they can expect to receive in Welsh. They also ensure greater consistency in Welsh language services.
You can find out more about the standards that apply to our organisation here.
If you have a complaint or concern about how we have implemented the Welsh Language Standards or how we are complying with them, please let us know via our Contact Page using the General Feedback form.